Webhooks and REST API
Connect Libromi Connect to any system you already run.
Not every tool you run has a native integration, and waiting for one is not a plan. Webhooks let an outside system start a conversation, update a contact or move someone into a different flow; the REST API lets you do the same from your own code. Both work with whatever you already have — an ERP from 2011, a bespoke booking system, an internal dashboard.
Order created
POST /contacts
Match contact
Send template
Wait for reply
PUT /orders/:id
Your most important system is the custom one
Teams end up with someone whose job is to watch one screen and retype into another: an order lands in the ERP, a colleague copies the number into WhatsApp. That holds until volume rises or the colleague takes leave. A webhook does the same job in a few hundred milliseconds, every time, with nobody watching.
What you get
Inbound webhooks
Give any system a URL to POST to. The payload can start a chatbot flow, update contact fields, or send a template to the right person.
Outbound events
Subscribe your own endpoint to events such as a message received, a conversation assigned or a flow completed, and handle them however your stack needs to.
Full REST API
Read and write contacts, send messages, manage templates and query conversations from your own code, authenticated with a workspace API key.
Call an API mid-conversation
A chatbot step can call an external endpoint, wait for the response and branch on what comes back — a stock check, an account balance, a booking reference.
How it works
- 1
Create the endpoint
Generate a webhook URL and an API key for your workspace in a couple of clicks.
- 2
Map the payload
Tell Libromi Connect which fields in the incoming JSON become contact fields or flow variables.
- 3
Test, then go live
Send a sample call, check it in the request log, then point your production system at the same URL.
Frequently asked questions
Related features
Keep reading — these work closely with this one.
Wire up the system you actually use
Create a webhook, send a test payload, and watch it move a conversation.