AI-First Platform
AI agents that answer from your content — and actually get things done
Ground an agent in your own documents, connect it to the systems you already run, and let it check an order, book a slot or take payment inside the conversation. With gates on anything consequential.
Knowledge base
Tools
get_order_statusreadcheck_availabilityreadbook_slotwriteGatedissue_refundwriteGatedGuardrails
Two layers, one agent
Most tools stop at answers. Answering is where the work starts.
Grounded answers
Point the agent at your catalogue, policies, price lists and help pages. It answers from that material and says it does not know rather than inventing something plausible.
- PDFs, web pages, sheets and product data
- Answers cite the source they came from
- Update a document, the answer updates
Real actions
Give the agent tools and it stops describing what to do and does it — looking up a live order, holding a slot, raising a payment request, writing back to your CRM.
- Calls any API-enabled system
- Reads live data mid-conversation
- Writes back when you allow it
Agent Builder
You decide what it knows, what it may touch, and where it must stop
The builder is not a prompt box. Each agent is assembled from a knowledge base, a set of tools with explicit scopes, and guardrails — so the same agent that answers a stranger's question cannot quietly issue a refund.
Knowledge base
Add documents, sitemaps, product feeds or a sheet. Content is indexed and kept in sync as it changes.
Scoped tools
Every tool is declared with a scope. Read-only tools fetch; write tools change something, and are marked as such.
Gated steps
Mark any step as gated and the agent must get confirmation — from the customer, or from a human agent — before it runs.
Guardrails
Set the topics it may discuss, the claims it may never make, and what it should do when a question falls outside its remit.
What the agent can be given
Assemble only what a particular job needs.
Your own content
Documents, help centre, product catalogue and policies become the agent's source of truth.
Tool calling
The agent decides which tool a question needs, calls it with the right arguments and uses the result in its reply.
Any API-enabled system
If your ERP, booking engine, LMS or internal service has an API, it can become a tool the agent uses.
Chat and voice
The same agent, the same tools and the same guardrails work on WhatsApp chat and on WhatsApp calls.
Human handover
Hand the conversation to an agent with full context when the customer asks, or when confidence is low.
Multilingual
Answer in the customer's language while your team reads and works in theirs.
Right-sized for how you actually operate
The same builder, scaled to the job in front of you.
One agent that never misses an enquiry
Answer the same twenty questions you answer every day, take bookings while you are closed, and let the agent hand you anything unusual.
- Answer product and pricing questions from your own catalogue
- Book appointments straight into your calendar
- Send a payment request once an order is agreed
What people build
A few shapes that come up again and again.
eCommerce agent
Browse the catalogue, answer sizing and stock questions, take the order and raise payment — then track it afterwards.
Order status agent
Look up a live order from the order number or phone number and explain exactly where it is.
Booking agent
Offer real availability from your calendar, hold the slot, confirm it and send the reminder.
Support agent
Resolve common tickets from your help centre, and open a ticket with full context when it cannot.
Lead qualification agent
Ask the qualifying questions, score the lead against your criteria and route it to the right salesperson.
Real estate agent
Match a buyer to available listings, answer questions from the brochure and book the viewing.
Clinic and services agent
Explain services from your own material, take the appointment and send preparation instructions.
Education agent
Answer course and admission questions from the prospectus and capture the application.
Questions people ask
Start with one job the agent can own
Pick the question your team answers most, give the agent the document that answers it, then add the tool that resolves it.