Question 1

Does Libromi help in setting up the account after purchase?

Accepted Answer

Yes, we at Libromi are prepared to help setup your account and give you a quick tour of the product. We offer chatbot building service exclusively for the enterprise package. However, you can watch tutorial videos and set it up without any technical knowledge.

Question 2

What are the free conversations mentioned in all plans?

Accepted Answer

Meta provides 1000 free customer-initiated conversations monthly. Additional usage and business-initiated conversation charges apply based on country and pre-approved template category.

Question 3

What is a user agent in the pricing plans?

Accepted Answer

A user agent refers to a customer service representative or an individual who operates the chatbot and communicates with customers through it. Using Libromi connect, chat conversations can be assigned to multiple agents like a tele-calling system.

Question 4

What are active contacts in the pricing plans?

Accepted Answer

Active contacts refer to the number of unique contacts engaged in a chat conversation in a month.

Question 5

What is the WhatsApp eCommerce bot?

Accepted Answer

The eCommerce bot in Libromi Connect is a specialized chatbot integrated with WhatsApp catalog. It enables a fully automated e-commerce process, from placing an order to completing the payment. This chatbot can be further developed with features such as delivery slots, delivery locations, order follow-up, and more, making it a simple and easy-to-use solution for businesses of all types. It can be integrated with Shopify, WooCommerce or any custom eCommerce platform.

Transparent Pricing for Your Business Needs

Startup Plan

Growth Plan

Premium Plan

Add-ons

No Meta Markup

Multi-Number Inbox

Enterprise / Custom Plan

Frequently Asked Questions