Multi-Number Inbox
Every WhatsApp number your business runs, in one place.
Most businesses outgrow a single WhatsApp number. Sales wants its own line, support wants another, and each country office wants a local one. Libromi connects them all to one account, then keeps them separate where it matters: separate teams, separate chatbots, separate reporting.
Connected numbers
+971 4 555 0198
Sales line
+971 4 555 0142
Support line
+91 22 4000 1180
India office
+971 50 812 4477
Business App · coexistence
Each number keeps its own team, bot and reporting.
A number per department, a phone per number
The usual answer to more numbers is more handsets. Nobody can cover a line when its owner is away, nothing is logged, and the moment someone leaves, their conversations leave with them. Splitting across several tools is no better — you lose the single customer history that made WhatsApp useful in the first place.
What you get
Connect every number
Add as many WhatsApp business numbers as your plan allows and work them from one inbox. Extra numbers beyond your plan's allowance are available as an add-on.
Keep the WhatsApp Business App
Coexistence lets a number stay live in the WhatsApp Business App while it is also connected to the API. Your admin can monitor those conversations and several people can reply, instead of one phone holding everything.
Each number belongs to a team
Assign a channel to a team and only that team can see it. The support line stays out of the sales queue, and a regional number stays with the region that owns it.
Its own chatbot, all the same features
Run a different chatbot on every number, while broadcasts, Meta catalogues, templates and Flows all work per number exactly as they do on one.
Business App
The owner carries on replying from the phone.
Team inbox
Keep the WhatsApp Business App running
Coexistence means a number does not have to be surrendered to go on the API. The owner keeps replying from the phone app as they always have, while the same number is connected to Libromi — so an admin can watch those conversations centrally and the rest of the team can answer them too.
- The phone app keeps working on the same number
- An admin can monitor those conversations centrally
- Several people can reply, instead of one handset
Which team reaches which number
+971 4 555 0198
Sales line
+971 4 555 0142
Support line
+91 22 4000 1180
India office
+971 50 812 4477
Business App · coexistence
An agent never sees a channel their team was not given.
A number belongs to the team that owns it
Assign each channel to a team and access follows. The support line does not clutter the sales queue, a regional number stays with the region running it, and an agent only ever sees the numbers they are meant to work on.
- Only the assigned team can open that channel
- Regional and departmental lines stay separate
- Reporting splits by number as well as by team
Each line, configured on its own
+971 4 555 0198
Sales+971 4 555 0142
Support+91 22 4000 1180
India SalesOne account, three lines that never mix.
Each number behaves like its own business
Give every line its own chatbot, and everything else follows it: broadcasts go out from that number, its Meta catalogue is its own, its templates are approved against it, and its Flows belong to it. One account, but no bleed between the lines you keep deliberately separate.
- A different chatbot on every number
- Broadcasts, catalogues, templates and Flows are per number
- Separate reporting for each line
How it works
- 1
Connect the number
Add each WhatsApp business number to the account, including ones already running in the WhatsApp Business App.
- 2
Assign it to a team
Give the channel to the team that owns it, so only those members see its conversations.
- 3
Give it a bot and go
Switch on a chatbot for that number and start broadcasting, selling and reporting on it independently.
Frequently asked questions
Related features
Keep reading — these work closely with this one.
Bring every number into one inbox
Connect your lines, hand each to the team that owns it, and stop managing WhatsApp on a shelf of phones.