How do I connect WooCommerce to WhatsApp?

Install the Libromi WhatsApp Store plugin on your WordPress site, connect it to your Libromi Connect account, and choose which products should be available in chat. It typically takes under ten minutes and needs no code.

Can customers use discount coupons over WhatsApp?

Yes. The chatbot can capture a coupon code during the conversation and pass it to WooCommerce, which validates it and returns the discounted total, so the customer sees the same price they would get on the website.

Do WhatsApp orders show up in WooCommerce?

Yes. Each chat order is created as a normal WooCommerce order with its line items, billing details and payment method, and appears in the WooCommerce orders screen alongside orders from your website.

E-commerce & Stores

WooCommerce WhatsApp Integration

A WhatsApp store on top of WooCommerce, with orders synced back to WordPress.

WooCommerce runs several million stores, and the Libromi plugin turns any of them into a WhatsApp storefront in about ten minutes. Pick the products that should be sellable in chat, let customers order there, and watch those orders appear in WooCommerce with coupons, tax and shipping priced by WooCommerce itself.

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Libromi Connect

WhatsApp Business Platform

WooCommerce

Two-way connection

Where it shows up

WhatsApp store & catalogue
Chatbot builder node
Team inbox
Payment block

A WordPress store and a WhatsApp number that never talk

The store knows the prices, the coupons, the tax rules and the shipping zones. The WhatsApp number knows the customer. Between them sits an agent copying details from one screen to another, applying the wrong coupon, forgetting VAT, and creating orders in WooCommerce hours after the money was agreed — if at all.

What moves, and which way

WooCommerce to WhatsApp

Selected products
Choose which WooCommerce products appear in the WhatsApp store, including items you want to sell only in chat.
Prices, stock and variations
Product edits in WordPress reach the WhatsApp store immediately, variations included.
Coupons, tax and shipping
WooCommerce applies the coupon the chatbot captured, then adds tax and delivery to produce the final total.

WhatsApp to WooCommerce

Orders
Chat orders are created as WooCommerce orders and appear in the usual WooCommerce order screen.
Billing and delivery details
Name, phone and address collected in the conversation are written onto the order.
Payment outcome
Cash on delivery, or an online payment taken through a link generated in chat, is recorded against the order.

The plugin runs on your own WordPress installation, so your store data stays where it already lives.

What you get

WhatsApp-only products

Sell items in chat that are not listed on the website, or hide website products you do not want quoted over WhatsApp.

Discount coupons in chat

The chatbot can collect a coupon code, hand it to WooCommerce for validation, and show the discounted total in the conversation.

Tax, VAT and shipping done properly

WooCommerce prices the cart with your existing tax classes and shipping zones instead of an agent's mental arithmetic.

Payment links and COD

Send a payment link generated on your connected gateway, or take the order as cash on delivery — both are recorded on the WooCommerce order.

How WhatsApp commerce works Build the ordering flow Where the replies land: the shared inbox

What you can build with it

Abandoned-cart recovery

When a cart is left behind, trigger a template message with the exact items still in it and a link that reopens the order in chat.

Order status without an agent

A REST block queries WooCommerce for the customer's most recent order and replies with its status, tracking reference and expected date.

Reorder for consumables

For repeat products, schedule a flow that re-offers the previous basket at the right interval, one tap to confirm.

In practice

A grocery store on WooCommerce taking daily orders

A neighbourhood grocer already had a WooCommerce site, but almost every regular customer ordered by WhatsApp instead. Staff were retyping baskets into WordPress and losing coupon and delivery-fee accuracy along the way.

The result

The same catalogue, coupons and delivery rules serve both channels, and nobody retypes an order again.

1
The customer messages the store number; the chatbot opens the WhatsApp store with the fast-moving range.
2
They build a basket and type the weekly coupon code, which WooCommerce validates and applies.
3
WooCommerce adds the delivery fee for their zone and returns the final total to the chat.
4
The customer pays by link or chooses cash on delivery, and the order drops into WooCommerce for the packing team.

How to connect it

1
Install the plugin
Add the Libromi WhatsApp Store plugin to WordPress and connect it to your Libromi Connect account.
2
Choose products and rules
Select which products are sellable in chat and confirm which tax classes, shipping zones and coupons apply.
3
Wire it into a flow
Add the store to a chatbot flow so customers can browse, or let inbox agents open the catalogue mid-conversation.

Setup tutorial

Frequently asked questions

Related integrations

Teams that connect this one usually connect these too.

Turn your WooCommerce store into a WhatsApp store

Install the plugin, pick your products, and start taking orders in chat.

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